Stage 3: Making an Appeal

[nextpage title=”About Making an Appeal”] If you are unhappy with the manager’s reply you can appeal to the Council’s Head of Paid Service. He will acknowledge your appeal within 5 working days and will arrange for your...

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Local Government Ombudsman

[nextpage title=”Taking Your Complaint Further”] We will try to resolve your complaint to your satisfaction. If you are unhappy with the way we have dealt with your complaint, or feel you have been treated unfairly, you can complain...

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