During the COVID 19 outbreak Hyndburn & Ribble Valley CVS, will be coordinating community volunteers who can deliver essential shopping items, make prescription pick-ups and we will be conducting telephone befriending service all for those who are vulnerable and isolated at this time.
Download the referral and volunteer registration forms here:
- Maundy Relief
- Clayton Baptist Church
- St Peter & St Paul’s Rishton
- Bahja intiative (Charter Street, Accrington) www.bahja.co.uk https://www.facebook.com/bahjainitiativeaccrington/
The following Foodbanks are currently closed:
The Hyndburn Helpers – St James Church, Canon Street, Accrington BB5 2ER (Closed until further notice)
Oswaldtwistle Churches Together Food Bank – Rhyddings Methodist Church, Chapel Street, Oswaldtwistle Lancashire BB5 3EP (Closed until further notice)
Our Food Bank – Great Harwood (Closed until further notice)
Please note that Haworth Art Gallery will be closed to the general public until further notice. Thank you for your support.
Following Public Health England and Government guidelines, effective from Wednesday 18th March, Hyndburn Leisure are temporarily closing their Facilities.
Hyndburn Council Committee Meetings
All committee meetings in the current committee cycle have been cancelled due to the coronavirus outbreak as have all Mayoral duties. The position will be reviewed and any updates posted here.
Energy firms are putting in place new measures to help prepayment customers unable to top up during the pandemic, including posting cards loaded with emergency credit to those who are self-isolating.
Regulator Ofgem has written to all suppliers, saying it expects them to “take proactive measures to support prepayment meter customers, including customers in vulnerable circumstances”.
If you can’t leave home to top up at your usual shop, Ofgem suggests you arrange for a trusted person to take your card and do it for you ((it may need disinfecting first), and leave your meter box unlocked if it’s outside your home.
And if you can afford it, and you’re not self-isolating already, energy firms are encouraging people to try and top up a little more than usual each time to try and build up some credit.
Ultimately, suppliers will deal with issues on a case-by-case basis, so the best thing you can do if you have to self-isolate or are struggling to pay your bill due to coronavirus is to contact your provider as soon as you can.
Here’s what the prepay energy providers have committed to so far:
What about those on standard credit meters?
Ofgem has told suppliers they should continue to identify vulnerable customers and work to ensure their needs are met. It says this includes taking a proportionate approach to debt recovery and late payments where appropriate.
Providers told us they will look at issues related to coronavirus on a case-by-case basis, but many told us they’d consider pushing back bill due dates, offer alternative payment arrangements and remove debt charges for late payment. So if you are having issues, make sure you contact your supplier as soon as possible.