Community Trigger

How can I use the Community Trigger?

To meet the requirements of the Community Trigger threshold, one of the following criteria must be met:

3 or more complaints in the last 6 months from one individual about the same problem


5 individuals complaining about the same or similar incidents in the last 6 months


1 incident motivated by hate in the last 6 months from one individual.

You can either:

  • Fill in the Community Trigger online form
  • Write a letter, addressed to:

    Community Trigger
    Hyndburn Borough Council
    Town Hall
    Blackburn Road
    BB5 1LA

  • Telephone on 01254 388 111
  • Send an e-mail to will need to provide details of each time you have complained, who you have complained to (name, organisation, and/or incident reference number) and information about the anti-social behaviour.