The Energy Bills Support Scheme Alternative Funding (EBSS AFG) is providing support of £400 for energy bills for households in England, Scotland and Wales without a direct relationship to a domestic energy supplier.

This support is provided by His Majesty’s Government and is delivered by local authorities.

The scheme is now open to all eligible households across Great Britain until 31 may 2023.


Subject to applications meeting the eligibility criteria, people who will be able to receive support under EBSS AFG include:

  • Care homes residents and other sin care facilities/sheltered accommodation, (wholly or partly self-funded)
  • Park homes residents, houseboats and caravans that can provide proof of address
  • Social and private tenants who pay for energy through a landlord on a commercial supply
  • Homes on a het network/private grid
  • Off-grid homes
  • Farmhouses used wholly for domestic purposes

How to apply

If you are eligible for EBSS AF, you will need to fill out a short online form via the GOV.UK website.

This form can be found by searching “Apply for energy bill support if you do not get it automatically” into the search bar on GOV.UK or via an internet search engine.

If you do not have online access, you can apply via a contact centre on 0808 175 3287 where a representative will guide you through the application process.

Once you have applied, your application will be processed and verified.

Alter this if your application is successful, your detail will be shared with local authorities, who will deliver the one-off, non-repayable support.

The payment will be made directly into your bank account in a single instalment.

Further information can be found on GOV.UK

If you have received a scam message in relation to the EBSS Alternative Funding please report it. It is very important that this is reported promptly. Please send a screen shot of the message to so that action can be taken.

Forward test messages to 7726, and report websites via the national Cyber Security Centre at