Homelessness and Housing Advice

Our Service Commitment


What you can expect from us:

  • A friendly, polite and professional attitude towards you;
  • Any information provided by you will be treated discreetly and with appropriate confidentiality;
  • We will be sensitive to your individual needs and requirements and treat you with respect, as we appreciate that you may be feeling anxious and unsure;
  • A free advice service, which is available to everyone requiring it;
  • A fair service where everyone is treated equally and fairly regardless of race, family / marital status, gender, religious belief, age, disability, or sexuality.

We can offer advice on the following wide range of housing options and problems:

  • Prevention of homelessness;
  • Tenancy rights including harassment, illegal eviction and disrepair;
  • Maximisation of income, rent and mortgage issues;
  • Rent Deposit Scheme;
  • Finding private rented accommodation;
  • B-with-us (Pennine Lancashire Choice based lettings scheme);
  • Housing options following relationship breakdown;
  • Domestic abuse.

If your problem is one that we are unable to help you with, we will try and find a specialist organisation that can help you.