Our Customer Contact Centre is available Monday – Friday 9:00am to 5:00pm (Wednesdays from 10:00am).
We are available on 01254 388 111. Our waiting times can vary and we are often very busy which can increase the time you have to wait. We answer all questions by email that we do on the phone, please consider emailing us rather than calling.
Alternatively, you can e-mail us at firstname.lastname@example.org
When you email us, please include
· your full name,
· your date of birth
· your address,
· reference number and
· telephone number.
We aim to reply to all emails within 2 working days.
You can also write to us –
Revenues and Benefits
Accrington Town Hall