How can I claim?
Claiming Housing Benefit and Council Tax Support can be done online using our e-claim.
If you make a claim for Pension Credit you can normally make a claim for Housing Benefit and Council Tax Support at the same time.
If you claim Universal Credit, you cannot claim Council Tax Support at the same time so you must apply to us separately if you want to claim Council Tax Support. Universal Credit includes support towards your rent (if you qualify) and so you cannot claim Housing Benefit.
Documents to support your claim
To process your claim, we need to see evidence of your identity, your tenancy, your income and your capital or savings. Details of what to submit will be provided to you at the end of your e-claim.
Fast Track Claims
If you are able to provide all the evidence we need when you claim, we will process your claim within 2 working days.