Housing Benefit and Council Tax Support

Housing Benefit Overpayments

Sometimes too much Housing Benefit is paid, this can be for a number of reasons including not being informed of changes to your circumstances on time.

The reason for the overpayment is included in our notification letter to you but if you require a further explanation of this overpayment please contact us.

An overpayment is normally recoverable from you and there are a number of ways for you to pay it back.

If you think that the overpayment is incorrect, then you can ask us to look at the decision again. Please write to us within one calendar month outlining the reason why you think that the overpayment is incorrect and supplying us with relevant proofs. Further details about this can be found in our Revisions and Appeals page below.

Repaying an overpayment

If you are still in receipt of Housing Benefit, then the easiest way to pay an overpayment is by us taking it straight out of your Housing Benefit. This is called a standard deduction.

If your Housing Benefit has now ceased, you can make an arrangement to pay this off in instalments. You can pay in a number of ways, including credit or debit card, paying at a bank or setting up a standing order. Please contact us to arrange a repayment plan.