Why do we collect personal information about you and what do we do with it ?
Use the links below to find more detailed information about why each of our different services hold personal information about you and what they do with it.
We can only process your personal information in accordance with the law. The data protection legislation enables us to process your personal information for specific reasons only and these reasons form the legal basis for the processing of personal information that we do. Except where we are relying on your consent to use your personal information, we can process your personal data for these reasons without your knowledge or consent. However, we will not use your personal data for an unrelated purpose without telling you about it and the legal basis that we intend to rely on for using it.
If you choose not to provide us with certain personal information please note that we may not be able to provide you with some services or benefits. For example, if you do not provide us with details of your income we may not be able to process a claim for housing benefit.