Test and Trace Support Payments


From 28 September 2020, you will be entitled to a Test and Trace Support Payment of £500 for the two week period that you have been told to isolate if you:

  1. Have been told to stay at home and self-isolate by NHS Test and Trace for a two period that began on or after 28th September 2020, either because you have tested positive for Coronavirus or have recently been in close contact with someone who has tested positive, and;
  2. Are employed or self-employed, and;
  3. Are unable to work from home and will lose income as a result of being asked to self-isolate, and;
  4. Are you currently receiving any of the following benefits: Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

This payment is designed to support people on low incomes, if they will lose income as a result of self-isolating, and to encourage them to get tested if they have symptoms. This is important to help stop the transmission of COVID-19 and avoid further economic and societal restrictions.

The scheme will last until 31 January 2021.

If you are not claiming any of the benefits listed above, you may still be entitled to a payment from the Discretionary Scheme.

It is important to read our FAQs before applying.

When you apply, you will be asked to provide proof of:

  • Your employment status – this could be a wage slip or self-employed tax returns, and,
  • A bank statement for the account that you want the payment to go to. this must include the account holder’s name, sort code and account number.

You will also need your NHS Test and Trace ID number to hand and your National Insurance Number. Before we can make any payments, these details will be verified.

Please have this information ready before you apply.

Apply for Test and Trace Support Payment including the Discretionary scheme 

Christmas Closures

Applications made after 23 December 2020 will be processed after 4 January 2021.  Our online application form will remain open and we encourage you to make an application as soon as  you can in order to not lose any payments you may be eligible for.  Please read our FAQs before applying.