Test and Trace Support Payments

Claim for parents or guardians

A parent or guardian of a young person who is required to self-isolate may be eligible for a ‘main’ payment if they meet the following criteria (even if they are exempt from self-isolation):

  • they are the parent or guardian of a young person in the same household who is self-isolating and need to take time off work to care for them;
  • they are unable to work from home and will lose income;
  • the young person is:
    • aged 15 or under and has been told to stay at home and self-isolate by NHS Test and Trace because they have tested positive for COVID-19; or
    • aged 25 or under with an Education, Health and Care (EHC) Plan and been told to stay at home and self- isolate by NHS Test and Trace because they have tested positive for COVID-19; or
    • aged 25 and under, is not exempt from self-isolation from 16 August, has an EHC Plan and has been notified as a close contact of someone with COVID-19 (by NHS Test and Trace or the NHS COVID-19 app); or
    • self-isolating because there was an outbreak at their education or childcare setting, and they have been sent home by their local public health team.
  • the young person normally attends an education or care setting; and
  • the parent or guardian are employed or self-employed.
  • the parent or guardian cannot work from home while undertaking caring responsibilities and will lose income as a result.
  • they meet all the other means-tested eligibility criteria for a Test and Trace Support Payment or locally determined criteria for a discretionary payment.

Click here to apply for a Test and Trace Support Payment including the Discretionary scheme if you are a parent or guardian of a child or young person who has been told to self-isolate.

Please note that the above details do not apply where the child or young person has tested positive, if they have, you should make a claim in your own right because as a contact of someone who has tested positive you should have been told to self-isolate.