Equality Impact Assessment – Benefits and Customer Services

Details of the Council's Equality Impact Assessments. We have recently revised our process and internally these are now known as Customer First Analysis.

EIA Provision of telephone serviceDownload 
EIA Campaigns for benefit up takeDownload 
EIA Provision of front line enquiry serviceDownload 
EIA Council Tax for Empty Dwellings and Second HomesDownload 
EIA Council Tax SupportDownload 
CFA Insolvency Bankrupty Council Tax NDR Recovery PolicyDownload 
CFE Council Tax Base 2014 2015Download