Housing Benefit and Council Tax Support
Authority to Discuss Your Claim
Authority to discuss your Claim
If you do not have an appointee but want some help with your claim from a friend or family member, you can give them authority to discuss your claim.
To do this please complete an authority to discuss form.
Discussing your claim with your landlord
Our forms will ask you if you give consent for the Council to discuss your claim with your landlord. This can be useful if your landlord receives payments or wants to confirm the status of your claim.
When a landlord has authority to discuss your claim, we only discuss the basics such as the payment amounts and dates and whether or not the claim is live. If a claim is suspended, we will tell them so but would not normally include reasons why, for example we can tell them that we requested information from you on a certain date but will not tell them your wages have increased and that we require new wage slips.
Giving consent to discuss your claim with your landlord is optional and if you do not allow it, we will not normally discuss anything with your landlord where legislation does not allow it, but if you do not give consent and your Housing Benefit is paid directly to your landlord, we can discuss amounts and payments dates with them.