Freedom of Information Requests
What is a Freedom of Information request?
The Freedom of Information Act 2000 provides members of the public the right to request recorded information from public authorities, subject to exemptions. The council then has 20 working days to respond to your request, providing it does not takes over the appropriate limit of 18 hours to produce. In this instance, the Council is not obliged to release the information. If it does decide to release it, there will be a charge of £25 per hour.
If the information you request is environmental information then the request will be dealt with under the Environmental Information Regulations Act 2004.
In order to streamline the process, the council primarily receives FOI requests via an online form.
Before filling out the form, please check the following:
- The subject matter you are requesting falls in the responsibility of Hyndburn Borough Council (HBC). HBC do not hold information on health, social care, education, housing or leisure.
- The information you are requesting has not already been published or covered. If it has, your request will simply be transferred to the respective page, so please check before completing the form:
- Housing Benefit speed of processing statistics
- Housing Benefit – Discretionary Housing Payment statistics
- Council Tax collection rate statistics –
- Non Domestic Rates collection rate statistics –
- Non Domestic Rates – Hyndburn caseload
- Section 106 Agreement
- Local Plan
- Pauper funerals
- Business Rates caseload data (quarterly)
- Contracts and expenditure
- Financial strategy information
- Performance indicators
If you wish to proceed to the FOI request form, please click here. Alternatively, the council’s address is Scaitcliffe House, Ormerod Street, Accrington, Lancashire BB5 0PF.
Subject Access Request (SAR)
If you would like to make a Subject Access Request under Article 15 of the UK GDPR, please email foirequests@hyndburnbc.gov.uk, making sure to attach two pieces of ID attached (name and address) for proof of identification.
Appeals
If you are dissatisfied with the handling of your request you have the right to appeal by contacting HBC at . If you are still dissatisfied, you can complain to the Information Commissioner’s Office.
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF