Get Help with….Support and Advice for Hyndburn Residents

Energy and Household Bills

Get Help with… Energy and Household Bills

If you’re struggling with energy costs, household bills or keeping your home warm, there are a range of support services available.

You may be eligible for:

• Energy supplier hardship grants
• Home energy efficiency improvements
• Insulation and heating support schemes
• Water bill assistance programmes

A number of energy suppliers offer grants to their own customers. British Gas also has grants which are available to anyone with energy debt between £250 and £750 and you don’t need to be a British Gas customer to apply.

Get Advice

Residents can also access advice through:

Citizens Advice

Citizens Advice can help if you are:

• • Struggling to pay energy bills
  • Worried about energy debt
  • Looking for budgeting support
  • Unsure what assistance may be available

Cosy Homes in Lancashire (CHiL)

• If your boiler is broken, you have no heating, or you’re looking to make your home more energy efficient, Cosy Homes in Lancashire may be able to help.
• Support may include:
  • Heating improvements
  • Insulation measures
  • Energy efficiency advice
  • Free or discounted home improvements for eligible households
• Telephone: 03306 061 488

Grants and Financial Help

Need help now? If you have fallen behind with energy payments, you may be eligible for a grant to help reduce or clear your debt.

Many energy suppliers offer hardship grants to their customers.

Support may be available through:

• British Gas Energy Trust Grant
• Scottish Power Hardship Fund grant
• ON Energy Grant Fun
• EDF Energy Customer Support Fun
• Ovo Energy Fund Grant

If your supplier is not listed, contact them directly to ask what support is available.

Water Bill Support

Additional support may be available from your water supplier if you are struggling to pay your bills.

United Utilities offers a range of schemes for customers experiencing financial difficulties.

Save Money on Your Bills

There are simple steps you can take to reduce energy use and lower your household bills.

Useful resources include:

• Government energy-saving advice (visit: Simple Energy Advice website or call 0800 444 202)
• Energy efficiency guidance such as energy saving tips from British Gas
• Choose provide affordable tariffs on broadband, telephone and mobile. More details are available on the Choose website
• Help with TV licence costs at Help with your TV Licence

Need Additional Support?

If you’re struggling to pay for essential household costs, visit our Crisis and Resilience Fund page to find out what help may be available.