Universal Credit

Universal Credit FAQs

Most questions about Universal Credit can be found on the Government’s Universal Credit webpages.  Universal Credit is administered by the Department for Work and Pensions.

Q. What is Universal Credit?

Universal Credit aims to introduce greater fairness to the welfare system by making work pay. It will help to ensure that people are better off in work than on benefits. It is a new benefit for people who are on a low income or out of work. It combines in work and out of work benefits, making it easier for you to start work and to stay in work. It encourages independence while protecting the most vulnerable.

Q. Why is the system changing?

Despite considerable welfare spending in recent years, the current benefit system has trapped people in poverty. Universal Credit makes sure that work is the best choice for individuals or families, and provides a route out of poverty and away from benefit dependency for thousands of people.

Universal Credit aims to make the welfare system simpler by replacing six benefits and credits with a single monthly payment if you are on a low income or out of work. Changing the system will help reduce poverty by increasing the rewards that are on offer as you move into work. Universal Credit also makes it easier for you to take short-term or part-time work, which can be a crucial step on the road to long-term employment.

Q. Who will get Universal Credit?

Universal Credit (full service) was introduced in Hyndburn on the 14th February 2018 and is available to all working age claimants with the exception of people in temporary or supported accommodation, and those who are entitled to the severe disability premium within one of the following benefits:

  • Housing Benefit
  • Income support
  • Jobseekers  Allowance income based
  • Employment Support Allowance income related

All the information that you need to decide if you want to claim Universal Credit is available at https://www.gov.uk/universal-credit

Q. What do I need to do to get ready for Universal Credit?

There are two main things that you could do to get the most from Universal Credit:

i) Go online

Universal Credit is designed to be claimed online. Your claim starts on the day that you submit it to DWP.

ii) Sort out the best way to manage your money

Universal Credit is paid monthly into a single account for you and your household. If you are making a joint claim, this will usually be paid into a joint account to help you and your partner manage your money together.